After-sales


Our goal at 1A Auto is 100% Customer Satisfaction. To achive that we will have our staff here to help you with your question in 24 hours.

There are actions we suggest all consumers take prior to and during any online/mail/phone order transaction. 

1 If you are unsure if the part is correct for a vehicle PLEASE contact us before ordering. We are very happy to research and make sure you are getting the right part. We do not want to sell you something that will not work for you.

2 Please make certain of the year of your car. If there is any question, please look at your state automobile registration form.

3 Please inspect all items when you receive them. All warranty periods begin on the date of shipment.

4 Please CAREFULLY inspect items prior to installation. This includes prior to delivering them to a third party for installation. We reserve the right to charge a restock fee or refuse credit on parts that have been installed or attempted to install.

5 Research installation procedures. Improper installation by the customer or any third party voids any and all warranties.